Sign in Create account
Help centre

How can we help?

Getting started

What Listn Visuals is A photo and video library you can license for commercial work, alongside Listn Music. Finding the right image Search, filters and collections, and what each one is good for. Buyers

Licensing

Standard and extended licences What each licence covers, and when you need the bigger one. Buyers What "Editorial" means on an image Some images can be used in news and commentary but not in advertising. Buyers Model and property releases Who signs one, what it covers, and where to find it on an image.

Buying

Credits, subscriptions and single purchases Three ways to pay, and which one suits how often you download. Buyers Downloading what you have licensed Where your files live and how to get them again. Buyers Saving images to boards Collect candidates before you commit to one. Buyers

AI images

Generating an image How the Create page works and what it costs. The AI badge on an image What it tells you, and whether it changes the licence. Buyers

For contributors

Selling your work on Listn Visuals How to apply, what happens next, and what you earn. Contributors What you earn and when you are paid The split, the balance, and how a cash-out works. Contributors Titles, descriptions and keywords The single biggest thing you control about how much your work sells. Contributors Your public profile What buyers see, and the "Available for hire" switch. Contributors

Account

Signing in, and the two kinds of account Why a buyer account and a contributor account are separate. Dark mode Where the switch is and what it remembers. Getting help from a person What to include so the first reply is a useful one.

Still stuck?

Tell us what you expected and what happened instead, and include the File ID from the image page if it's about a particular picture.

Contact support